Frequently Asked Questions
Everything you need to know about our scents and services.
What makes Demeter Fragrances different from traditional perfumes?
Demeter focuses on 'Single Experience' scents. Unlike traditional perfumes that have top, middle, and base notes that change over time, our fragrances are designed to smell exactly like the object or experience they are named after, staying true to that scent from start to finish.
Are your products vegan and cruelty-free?
Yes, all Demeter Fragrance Library products are 100% cruelty-free and vegan. We do not test on animals, nor do we use any animal-derived ingredients in our formulations.
How long does shipping take for domestic orders?
Standard domestic shipping typically takes 5 to 7 business days. Please note that because our fragrances contain alcohol, they must be shipped via ground transportation according to DOT regulations.
What is your return policy?
We want you to love your scent. If you are not satisfied, you can return unopened and unused products within 30 days of purchase for a full refund, excluding shipping costs. Please contact our support team to initiate a return.
Can I layer different Demeter scents together?
Absolutely! Our fragrances are linear and simple by design, making them perfect for layering. You can combine 'Dirt' with 'Fresh Grass' or 'Tomato' to create your own unique sensory landscape.
Do you offer international shipping?
Due to international regulations regarding the transport of alcohol-based products, we currently only ship to select countries. Please check our shipping page for a full list of available destinations and international rates.